Privacy Policy

At Ahtom, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Contact details (email address, phone number, and address)

  • Payment information

b) Non-Personal Information

  • Browser type and version

  • IP address

  • Pages you visit on our website

  • Date and time of your visit

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including delivery and invoicing.

  • Customer Support: To respond to inquiries, provide support, and address issues.

  • Marketing: To send you promotional materials, special offers, and updates (with your consent).

  • Improvement: To improve our website, products, and services based on your feedback and usage patterns.

  • Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that help us process payments, deliver orders, or provide customer support.

  • Legal Authorities: If required by law or to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Analyze website traffic and usage.

  • Personalize your experience.

  • Remember your preferences for future visits.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal information.

  • Request deletion of your personal data, subject to legal obligations.

  • Opt out of marketing communications by following the unsubscribe link in our emails.

To exercise your rights, please contact us using the information provided below.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will indicate the effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

  • Email: info@ahtom.com

  • Address: Ahtom Ltd , Unit 19-20 Charter Street, Leicester, England, LE1 3UD

Thank you for trusting Ahtom with your information.